Shipping

 


> All orders with a delivery charge of less than $ 4.50 will be mailed with a stamp without a tracking number (no guarantee on delivery times). To upgrade your purchase to Express Shipping, select the option at checkout. Regular shipping is free on all orders of $ 95 and over!

> All orders with delivery costs over $ 12 will be automatically posted in Express with tracking number. We offer free shipping on all gold jewelry in the wedding section and on orders over $ 150.

> Workshop pickup is available for your orders placed online. Use the code PICKUP at checkout to subtract the shipping cost from your cart. The workshop is open Monday to Friday, 9 a.m. to 5 p.m. Note that it is preferable to take an appointment before coming to ensure that there will be someone on site at the workshop to serve you. An email will be sent to you when the order is ready for pickup.


ESTIMATED DELIVERY TIME * 


> Montreal: 1 to 7 working days

   Express: 1 to 3 working days


> Quebec + Ontario: 7 to 10 working days

   Express: 1 to 3 working days


> Alberta + British Columbia: 4 to 6 weeks

   Express: 3 to 7 working days


> Other provinces: 1 to 3 weeks


> Express: 3 to 7 working days


> United States: 1 to 3 weeks 


> Europe: 1 to 3 weeks


> International: 2 to 6 weeks

* Please note that delays are possible on the delivery of orders due to the pandemic.

* An order will be considered lost only after 45 days. No refund or replacement of merchandise will be made before this deadline.

* Please note that no refund or replacement will be given in the event of an error in the delivery address. It is your responsibility to write the correct address or to contact us in order to make the modification in the event of an error, and this before the order is sent.